Our Commitment to Accessibility

At Kruger Escapes, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility Features

• Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users to access all content and functionality without a mouse.
• Screen Reader Compatibility: We have designed our website to be compatible with screen reader software, ensuring that users can access and understand the content. We use semantic HTML and provide alternative text for all images.
• Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making it easier for users with visual impairments to read the content.
• Resizable Text: Users can easily increase or decrease the text size using their browser settings without losing content or functionality.
• Clear and Simple Language: We strive to use clear and simple language throughout our website to ensure that the content is easy to understand.
• Consistent Navigation: Our website features a consistent navigation structure, making it easy for users to find the information they need.
• Alternative Text for Images: All images on our website have descriptive alternative text, providing users with screen readers a clear understanding of the image content.

Specific Accessibility Considerations

We have taken the following steps to ensure accessibility:

• Ensured proper heading structure for easy navigation with screen readers.
• Provided captions and transcripts for video and audio content.
• Used ARIA attributes to enhance the accessibility of interactive elements.
• Validated our code to ensure it meets accessibility standards.

Conformance Status

This website strives to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1.

Known Issues

While we strive to make our website fully accessible, we are aware of the following potential issues:

• Some older PDF documents may not be fully accessible. We are working to replace these with accessible versions.
• Certain third-party plugins may not be fully accessible. We are in contact with the vendors to address these issues.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, please contact us:

Kruger Escapes Accessibility Team
123 Acacia Avenue
Johannesburg, Gauteng 2000
South Africa
Email: accessibility@krugerescapes.com
Phone: +27 72669048

We will make every effort to address your concerns and improve the accessibility of our website.

Technical Specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

Assessment Approach

Kruger Escapes assessed the accessibility of this website by the following approaches:

• Self-evaluation
• External evaluation by accessibility experts at Accessibility Audits South Africa

Formal Complaints

If you are unsatisfied with our response to your accessibility feedback, you may file a formal complaint with the South African Human Rights Commission.

Accessible Tour Options

Kruger Escapes is dedicated to offering inclusive and accessible tour options to cater to a diverse range of needs. We understand that accessibility is paramount, and we actively work with our partners to provide experiences that are enjoyable for everyone.

Wheelchair Accessibility

We strive to offer tours that accommodate wheelchair users. Please inquire about specific tour routes and locations to confirm accessibility. We work with venues that provide ramps, accessible restrooms, and adequate space for maneuvering wheelchairs. Our team can assist in arranging transportation with wheelchair-accessible vehicles when available.

Visual Impairment Support

For guests with visual impairments, we offer guided tours with experienced guides who can provide detailed descriptions of the surroundings. We also have audio descriptions available for certain attractions. We can arrange for tactile maps and braille materials upon request, ensuring that every guest has a rich and immersive experience.

Hearing Impairment Support

Kruger Escapes provides support for guests with hearing impairments. We offer tours with sign language interpreters, and we ensure that all important announcements are visually displayed. Subtitles are available for any video content shown during tours. We can arrange for written materials and communication aids to ensure seamless interactions.

Cognitive and Sensory Support

We provide tailored support for guests with cognitive or sensory sensitivities. Our tour guides are trained to be patient and understanding, offering clear and concise information. We can adjust the pace of the tour and provide quiet spaces for relaxation. Sensory-friendly options are available for certain activities to minimize overstimulation.

Dietary Restrictions and Allergies

Kruger Escapes is committed to accommodating dietary restrictions and allergies. Please inform us of any specific dietary needs when booking your tour, and we will work with our partners to ensure that meals and snacks are safe and enjoyable. We provide detailed ingredient lists and offer alternative options when necessary.

Service Animals

Service animals are welcome on our tours. Please inform us in advance if you will be traveling with a service animal, and we will ensure that appropriate accommodations are made. We provide designated relief areas and ensure that service animals have access to water and shade.

Personal Assistance

Guests requiring personal assistance are welcome to bring a companion or caregiver. Please let us know in advance, and we will provide complimentary admission for the caregiver. Our team is available to assist with any needs that may arise during the tour.

Customized Tour Options

Kruger Escapes offers customized tour options to cater to unique accessibility requirements. Contact us to discuss your specific needs, and we will create a personalized itinerary that ensures a comfortable and enjoyable experience.