Terms and Conditions
1. Acceptance of Terms
Welcome to Kruger Escapes! By accessing and using the Kruger Escapes website (krugerescapes.com), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website. Kruger Escapes reserves the right to modify these terms at any time, and your continued use of the site following any changes signifies your acceptance of those changes. It is your responsibility to review these terms periodically for updates.
2. Use of the Website
This website is intended to provide information about our South Africa tours and experiences. You may use this website for personal and non-commercial purposes only. You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website. You are prohibited from attempting to gain unauthorized access to any portion of the website, its servers, or any other systems connected to Kruger Escapes.
3. Intellectual Property
All content on this website, including text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Kruger Escapes or its content suppliers and is protected by international copyright laws. The compilation of all content on this website is the exclusive property of Kruger Escapes. You may not reproduce, distribute, modify, display, perform, or otherwise use any of the content without the prior written consent of Kruger Escapes. Any unauthorized use of the content may violate copyright, trademark, and other laws.
4. Booking and Payment
All bookings made through Kruger Escapes are subject to availability and confirmation. To confirm your booking, a deposit or full payment may be required, as specified at the time of booking. Kruger Escapes accepts various forms of payment, including credit cards, debit cards, and bank transfers. All payments must be made in South African Rand (ZAR) unless otherwise agreed. Prices for tours and experiences are subject to change without notice, but confirmed bookings will be honored at the price quoted at the time of booking. Please review our full booking policy, available upon request, for detailed information regarding payment schedules, cancellation policies, and refunds.
5. Cancellation Policy
Cancellations are subject to the terms outlined in the specific tour or experience booking. Generally, cancellations made more than 30 days prior to the start date may be eligible for a partial or full refund, minus any administrative fees. Cancellations made within 30 days of the start date may be subject to a cancellation fee or forfeiture of the deposit. Kruger Escapes reserves the right to cancel a tour or experience due to unforeseen circumstances, such as weather conditions, safety concerns, or insufficient bookings. In such cases, you will be offered a full refund or the opportunity to reschedule your booking.
6. Liability and Disclaimer
Kruger Escapes acts as an agent for various third-party suppliers, including hotels, transportation providers, and tour operators. While we take reasonable care in selecting reputable suppliers, we are not liable for any acts, omissions, or defaults of these suppliers. Your participation in tours and experiences is at your own risk. Kruger Escapes is not responsible for any personal injury, loss, damage, accident, delay, or inconvenience arising from your participation. We strongly recommend that you obtain travel insurance to cover these risks. This website and its content are provided on an "as is" basis, and Kruger Escapes makes no warranties, express or implied, regarding the accuracy, completeness, or suitability of the information provided. We disclaim all liability for any errors or omissions in the content.
7. User-Generated Content
Users may have the opportunity to post reviews, comments, or other content on the website. By posting content, you grant Kruger Escapes a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Kruger Escapes for all claims resulting from content you supply. Kruger Escapes has the right but not the obligation to monitor and edit or remove any activity or content.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
9. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Kruger Escapes
123 Savannah Street, Hoedspruit, Limpopo Province, South Africa
Email: legal@krugerescapes.com
Phone: +27 42 711 6002
10. Amendments to Terms
Kruger Escapes reserves the right to amend these Terms and Conditions at any time without prior notice. Your continued use of the website following the posting of changes will mean that you accept and agree to the revised terms. It is your responsibility to check these Terms and Conditions periodically for changes.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable under any applicable law, such provision shall be modified to the extent necessary to make it valid and enforceable, and the remaining provisions of these terms shall continue in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Kruger Escapes relating to your use of the website and supersede all prior agreements and understandings, whether written or oral.